Complete transaction management with buyers for one of the largest real estate developers

The Client – One of the largest real estate developer with both commercial and residential projects 

The Challenge – Managing the translation with buyers with a consolidated solution for financial and contractual aspects and also managing the journey on both future payments and engagements.

The Solution – A complete journey management solution (accessible as an app and a web portal) that manages the journey of every buyer and is a repository of all related documents. The solution also ensures complete visibility to payments made and to future tranches depending on the payment terms. The solution integrated directly with the ERP for all financial data as well as with the CRM for various programs like referral, events etc. even post transaction and occupancy issues (after sales service) are handled by the same solution. 

The key elements of the solution – 

• Document management
• Contract management
• Payment schedule management and visibility to status of trigger events
• Payment management
• Ledger display
• ERP Integration
• CRM integration
• Referral management
• Loyalty / Events / Privileges management
• After Sales service management